EUHOMY 50 Inch Electric Fireplace Wall Recessed and Wall Mounted with Adjustable Flame Color, Fireplace Heater with Remote Control, Linear Fireplace with Timer, Touch Screen, Log & Crystal, 750/1500W

• Package Inclusions & 2-Year Technical Support: : The EUHOMY electric fireplace is equipped with 1* carbon log, 1* pack crystal stone, 1* installation manual and hardware accessories. ETL Certificate Approved. And the wall mount fireplace electric comes with 2 years of technical support. If you have any questions about our fireplaces, please contact EUHOMY and we will help you as soon as possible
• Multiple Installation Options & Sleek Design: This electric wall fireplace features a black tempered glass front panel that enhances the brightness and brilliance of the flames, adding a warm and inviting touch to your room. Our fireplace electric insert can be fully recessed or wall-mounted, seamlessly blending with a variety of home décor styles. It is suitable for living rooms, bedrooms, dining rooms, offices, home theaters, and even RVs. Overall dimensions: 50” x 4.13” x 17.01”
• Adjustable Flame Color & Brightness: This electric fireplace inserts into wall features a sleek design paired with stunning flame effects. You can mix and match from 12 flame colors and 12 LED fuel bed colors, along with 5 independently adjustable flame brightness. The high-intensity LED lights on the large display create realistic flame visuals, and the electric fire place can operate with or without heat, allowing you to enjoy a cozy ambiance in any season
• Timer & Energy Saving: This small electric fireplace heater has a 750W energy-saving mode and a 1500W efficient heating mode. You can switch between them as needed. Our electric fireplace inserts into wall has an adjustable temperature range of 62°F to 82°F, a 1-8 hour timer control and an automatic heat-off safety feature, allowing you to easily customize the warmth for your ideal comfort. Supplemental zone heating up to 400 square feet with this electric heater fireplace
• Dual Control & Quiet Operation: Equipped with both a remote control and a touchscreen, this wall fireplace electric with remote control lets you easily choose the features you need. The wall mounted electric fireplace heater operates at a low noise level of only 45 decibels, ensuring you can relax and enjoy a warm and cozy atmosphere without any disturbance

Shipping Policy

For questions about specific orders, please email support@euhomy.com.We can’t transport these places- Alaska, Canada, Hawaii, Puerto Rico, other parts of the United States, and certain APO addresses.

Mode of transport and timeliness:

We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.

We offer the following types of transportation:
Standard ground transportation: 3-7 working days

We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.

* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.

Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.

Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.

You can verify the warranty period with our customer service team by including the product information in your message.

Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.

We appreciate all the information you provide and understand your time is valuable.

30-Day Returns & Refunds Policy

At Euhomy, your satisfaction is our top priority. We understand that sometimes a product might not be the perfect fit, and we're here to make the return process as smooth as possible.

Eligibility for Returns 

• You can return items within 30 days of purchase. Items must be returned in new or mint condition.
• Please ensure that all products are returned in their original packaging, including all accessories like manuals and keys.

Note: Bulk orders (more than 5 units) are not eligible for returns. 

How to Return

• Reach out to our customer service center to get a return authorization and detailed instructions.
• Pack your item securely, including your proof of purchase and the reason for the return.

Note: For non-quality related returns, shipping costs will be the buyer's responsibility.

Exchanges 

We generally do not offer exchanges. However, if you have a special request, feel free to reach out to our customer service center to see what we can do. We're here to help! 

Refunds 

Once we get your return, we'll check it over. If it meets our policy conditions, we'll process a full refund of the purchase price (excluding any original processing and handling fees) within 3-5 business days. The refund will be credited to your original payment method. We aim to make this process smooth and hassle-free. 

Additional Information

• Please ensure items are returned in their original condition. We may not be able to process returns for products that are damaged or missing parts.
• This return policy does not affect your warranty rights, which remain in full effect.

If you have any questions about our 30-day return policy, please call us at +1-833-362-2655 (US) （Mon to Fri, 9AM - 6PM(ET)） or email us at support@euhomy.com,We aim to reply emails with 24 hours on weekdays. Please
check your spam folder if no response is received.